Maintenance
Efficient commissioning of maintenance services
Maintenance services are often commissioned too late due to slow communication chains – digitize the commissioning processes with your service provider with GroupLotse!
Process optimization
Use GroupLotse to optimize the maintenance processes of your process-relevant devices and machines.
Economic Solution
GroupLotse offers a cost-effective solution to inform the responsible employees of a company and the involved service providers in time about urgent maintenance requirements.
Easy Setup
Simply connect the device or machine to GroupLotse via standard interfaces (e.g. via email or MQTT) and add them to a Telegram group and/or a Slack or Teams channel via GroupLotse.
Maintenance Messages
Incoming maintenance messages can be shared with selected employees and service providers in Slack, Telegram or Teams in groups or channels.
Easy Coordination
With GroupLotse, the responsibility for a given case, e.g. Server failure, can be allocated easily and quickly. The Smart Group Assistant takes over the coordination of the group and ensures that the task is taken by an employee.
Smart Group Assistant
The Smart Group Assistant coordinates the actions of the group in the event of predefined alarm messages. For example, when motion is detected in a certain area, the group may be asked to open a barrier (see example on the left) – many other actions are possible and freely configurable.
Reminder Function
The reminder function ensures that someone takes care of the maintenance in a timely manner.
Automation
Automatic actions (e.g. telephone call) can also be set. For example, the office manager can be automatically informed by the Smart Group Assistant about a maintenance case via a telephone call.
Slack / Telegram / Teams
GroupLotse is very easy to set up using Slack, Telegram or Teams – no additional apps are required.
