Logo

GroupLotse assists the sales team in clarifying who is taking care of a new order and updates the status in Shopify accordingly

How it works

Grafik "Wie funktioniert Shopify mit GroupLotse"

Switch → Find a solution

Problem Grafik

Problem

  • In small companies, the online shop orders are processed by people who also have other tasks

  • New orders should be processed immediately to ensure customer satisfaction and it should be transparent to all staff involved in handling it

Solution

  • GroupLotse can be easily connected to Shopify so that the team is notified of new orders directly in a dedicated team channel

  • GroupLotse lets the team clarify who is processing a new order and when a team member confirms it per button click, GroupLotse updates the status of the order in Shopify accordingly

Solution Grafik

Services used:

Shopify als App Used
Make als App Used

Other use cases