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GroupLotse helps the web admin team clarify who is bringing the company website back online and notifies the head of operations by phone call

How it works

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Problem Grafik

Problem

  • In many cases, a website or its specific functionality may be down due to technical issues

  • The web administration team or the responsible service provider of the company is not always on site to clarify responsibilities quickly and very often the head of operations should also be informed about the status of the website

Solution

  • GroupLotse informs the operations and web admins team that the website is offline and clarifies who will take care of bringing it back online. The head of operations gets a phone call

  • The operational team stays informed whether and who from the web admin team is taking care of the problem. The web admin can use the same channel to inform the team that the website is working again

Solution Grafik

Services used:

Uptime Robot als App Used

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